True or False: Customer service is limited to those customers you can only reach via the internet.

Customer service encompasses a broad range of interactions and is not limited to those who can be reached solely through the internet. This includes various channels such as in-person communication, telephone calls, emails, live chat, social media, and more. Effective customer service aims to cater to diverse customer needs and preferences, allowing individuals to choose the method that is most convenient for them.

By recognizing that customer service can extend beyond just online communications, businesses can enhance their engagement with customers, build relationships, and offer support across multiple platforms. This multi-channel approach not only increases accessibility for customers but also improves overall customer satisfaction and loyalty.