What is the process of providing employees with various skills to enhance versatility called?

The process of providing employees with various skills to enhance their versatility is known as cross-training. This practice is designed to equip employees with different skill sets that enable them to perform various tasks within an organization. By having employees trained in multiple roles, organizations can improve flexibility, reduce dependency on specific individuals, and enhance teamwork.

Cross-training also aids in employee engagement and job satisfaction, as individuals can take on new challenges and have a broader understanding of the organization’s operations. This adaptability is particularly beneficial in dynamic environments where changes in workload or staffing may occur.

While the other options relate to employee development, they have distinct focuses: skill enhancement emphasizes improving existing skills, job rotation involves moving employees between different jobs to promote learning and prevent monotony, and career development refers to the broader process of planning and managing one’s career path. Each of these concepts plays a role in an employee's growth; however, cross-training specifically targets the acquisition of diverse skills for versatility and adaptability in various roles.