What should be avoided when writing an email to prevent appearing aggressive?

Writing in all capital letters in an email is best avoided as it can be perceived as shouting. This typographic choice tends to come across as aggressive and can create a confrontational tone, rather than a professional or respectful one. In the context of email communication, clarity and tone are essential. Using standard sentence case fosters a more approachable and calm message.

While other options like using bullet points, formal salutations, and including attachments can enhance clarity and organization, they do not inherently lend themselves to an aggressive tone. Bullet points can help present information in a clear manner, formal salutations maintain a professional demeanor, and attachments often provide necessary documentation or details, rather than indicating aggression.